In 2018, the Chief of Housing and Program Managers (CHAPS) participated in a survey initiated by the Virginia Department of Corrections (VADOC) to look at a number of challenges the managers were facing. The survey revealed that operational and housing unit issues, inmate classification, along with managing and tracking learning teams for all staff members at their assigned facilities, required a large majority of their time. The large amount of time required for operational issues hindered the time available for implementing evidence-based (scientifically based) practices. At the time of the survey there were 24 Chief of Housing and Program Managers across the state. The 24 CHAPs had been employed by VADOC for an average of 19 years, and ranged from six to 28 years of total service.
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